Data Deletion
Last updated: June 5, 2026
Oleadoo respects your right to control your data. This page explains how to request deletion of the data associated with your account, including data obtained through the WhatsApp Business Platform.
What gets deleted
- Your account profile and company details.
- Your connected WhatsApp Business credentials and tokens (these are revoked and removed).
- Conversations and customer messages stored on our platform for your account.
- Your uploaded projects, documents, and agent configurations.
How to request deletion
You can request deletion of your data in either of these ways:
- From your account — sign in and disconnect your WhatsApp account, then delete your account from settings. This removes your associated data.
- By email — send a request to privacy@oleadoo.com from the email address on your account, with the subject “Data Deletion Request”. Include your account email and, if applicable, the WhatsApp Business number you connected.
What happens next
We will verify your request and delete your data within 30 days. We will confirm by email once the deletion is complete. Some records may be retained where required by law (for example, billing records), and such data will be limited to what is strictly necessary.
More information
For details on how we handle your data, see our Privacy Policy.